Frequently Asked Questions
Everything you need to know about your HAYA performance gear.
How do I choose the right size for my athletic wear?
We provide a detailed size guide on every product page. If you are between sizes, we recommend sizing up for a more relaxed fit or sizing down for a compression feel.
Does HAYA offer international shipping?
Yes, we ship our sports apparel worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What is your return policy for workout gear?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, certain items like undergarments cannot be returned.
How should I care for my HAYA performance fabrics?
To maintain the technical properties of the fabric, we recommend machine washing in cold water with similar colors and air drying. Avoid using fabric softeners or bleach.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Are your materials sustainably sourced?
HAYA is committed to sustainability. A growing portion of our collection is made from recycled polyester and organic cotton to reduce our environmental footprint.