Returns & Exchanges
At HAYA, we are dedicated to ensuring your athletic performance is never hindered by the wrong fit. If you are not completely satisfied with your purchase, you can return or exchange your gear within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Gear
Ensure all items are in their original, unworn condition with tags attached, and pack them securely in the original packaging.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned equipment, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing